New Landing How can we help? Themeforest Theme Support Neighborhood Updating Plug-ins on website – FTP issue

Viewing 3 posts - 1 through 3 (of 3 total)
  • #49443
    emircans
    Member
    Post count: 7

    Hi,

    I’ve just purchased the theme and it looks great.

    But i had several issues.

    First, i wanted to delete theme and reinstall it to wordpress. But when i tried it on wordpress, when i writed down my ftp info, there is no respond. So i can not remove anything, it includes updating too.

    Second, When i tried to add WooCommerce plugin via FileZilla, after i transferred the folder, i can not reach the website or admin panel anymore.

    After i figure ftp problems out, i think i’ll be ready to customize my webpage. Thanks for your help.

    By the way my webpage is yekpare.co (now in maintenance mode) and i am using Neighborhood theme.

    Emircan

    #50186
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its hosting related issues so please contact to your hosting provider .

    With Best Regards
    Swiftideas Themes

    #50187
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am gladfull to hear this news .

    With Best Regards
    Swiftideas Themes

Viewing 3 posts - 1 through 3 (of 3 total)

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