Updated Joyn theme and now I have white screen of death – Page 2

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This topic has 20 replies, 4 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.

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Posted in: Joyn
April 7, 2015 at 3:00 pm #163482

bmkiii
Member

Post count: 5

Please post the files you mentioned above.

April 7, 2015 at 10:05 pm #163531

[email protected]
Member

Post count: 9

Mohammad,

I spoke on the phone with the WordPress person for my hosting company. They said that there is something corrupted in the swift-framework/page-builder/shortcodes/row.php file. I’ve included that file. They said to ask you to take a look at it and see if you can determine the issue and send it back with revisions. Until this file is correct my site is down. Please see attached file.

Also, I’m not frustrated with your theme or company. I love it! Thank you for helping me fix this!

-Micah

April 7, 2015 at 10:06 pm #163532

[email protected]
Member

Post count: 9

It says I cannot send you my PHP file. If you will email me, I can respond with that file via email. Something is corrupted in it and I need you to look at it. Thanks! -Micah

April 8, 2015 at 10:08 am #163671

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please add this file in zip archive and upload here.
Thanks
Mohammad

April 8, 2015 at 11:21 am #163712

[email protected]
Member

Post count: 9

Here is the row.php file as zip. Thanks for getting this resolved. -Micah

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April 9, 2015 at 11:29 am #164028

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

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Posted in: Joyn