New Landing How can we help? Themeforest Theme Support Dante Update to 2.54 – can't Checkout!

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #79663
    bruno
    Member
    Post count: 49

    Hi!

    For some reason having now updated to the latest version, customers can no longer checkout (unless they are on Chrome)

    The website: http://www.VincentiusApparel.com

    try and add any product to the cart and then checkout, and it says there’s nothing in the cart!

    also on the System Status it says that ” review-order.php ” is out-dated. Could this be related?

    Thanks!

    #79666
    bruno
    Member
    Post count: 49

    i had to restore the backup point as it was having an obviously disastrous effect on sales.

    you can check the problem out here: http://www.vincentius.staging.wpengine.com

    you can’t checkout ๐Ÿ™ any idea how to fix it?

    #79786
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to update latest version of theme 2.56 and let me know your feedback.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #79789
    bruno
    Member
    Post count: 49

    It is already 2.56

    What should I do?

    #79822
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to see this website http://www.vincentius.staging.wpengine.com/.

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #79823
    bruno
    Member
    Post count: 49

    sorry try without the www.

    http://vincentius.staging.wpengine.com

    i ran all the updates from within wordpress backend, and it updated to 2.56 but i can’t reach the checkout page on all browsers!

    #79829
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am able to get checkout page. Please check attachment. Please use verified SSL [HTTPS] for checkout page to avoid this error.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

Viewing 7 posts - 1 through 7 (of 7 total)

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