New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Update Theme from 1.73 to newest

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • July 2, 2014 at 5:20 pm #87595
    andyversyck
    Member
    Post count: 16

    I tried to update my theme and my woocommerce plugin.

    But i always get the same error

    Downloaden update van http://wp-updates.com/api/1/download/theme/KfDMQdrzFkpvWU5EWoTTpQ/neighborhood…
    Uitpakken update…
    Fout opgetreden tijdens het bijwerken van Neighborhood: Kan bestand niet kopiëren neighborhood/images/preset-backgrounds/concrete_wall_3.png

    sorry this error is in dutch,

    but afther this i have to delete the .maintanence file. So it is impossible to upgrade this theme.

    Can someone help me with this. I changed all permissions on the server to 777 to be shure.

    Plz help me

    thx

    July 3, 2014 at 8:21 am #87712
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I just tested it, and I get this screen (see screenshot)

    Looks like this is caused by something setup on your hosting, please contact the hosts about the issue. It looks like you just need to enter FTP details

    – Kyle

    July 3, 2014 at 8:30 am #87715
    andyversyck
    Member
    Post count: 16

    Hello Kyle,

    i can’t seem to find the screenshot. Where can i find it?

    grtz

    July 3, 2014 at 8:35 am #87719
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry, attached

    July 3, 2014 at 8:40 am #87725
    andyversyck
    Member
    Post count: 16

    Kyle,

    FTP login = w2jGE1jU

    July 3, 2014 at 12:34 pm #87809
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What error do you get when you put in the password?

    – Kyle

    July 3, 2014 at 1:03 pm #87814
    andyversyck
    Member
    Post count: 16

    Hai Kyle,

    i just tried it again and now it works.

    apparently there was a problem with the quota on the server.

    Sorry for the bother

    grtz

    July 3, 2014 at 1:04 pm #87815
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great, no problem

    – Kyle

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    Posted in: Neighborhood
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