Update Issues

[Mike Craycraft]

After update to 3.11 there are several issues and I am not even sure where to start. These are just issues on the home page.

The sticky header does not reduce in size.

The Team Carousel Does not appear.

The Blog Carousel does not appear.

There are images that are not appearing.

On https://www.rosselotfinancial.com/our-process/ there are animations not appearing and spacing issues on the full-width text boxes.

I have tried clearing updating the home page, clearing the browser cache, have checked in Chrome & Safari and the issues still appear.

Thanks in Advance for Your Help,
Mike

[Swift Ideas – Ed]

Have you overridden any functions in your child theme? Getting a lot of 404 errors in the browser console – https://www.dropbox.com/s/0mbiyuye5jk9wq7/Screenshot%202015-08-21%2000.20.55.png?dl=0

These scripts have been moved in the latest update to the /js/combine/ folder, so you will need to update any customisations which involve those.

– Ed

[Mike Craycraft]

This reply has been marked as private.

[David Martin – Support]

Hi,

As Ed mentioned there are many 404 errors on the site, checkout your web inspector console.

This looks like many of your JS files are missing, how did you run the update via FTP or using the WP auto updater?

1) Please use your FTP to to upload the new theme files from TF.

2) There is a possible error in your child theme, you are using the function sf_enqueue_scripts() to add all your JS to your child theme, this looks to be failing. Can you remove that or update it with the parent theme updated function?

Thanks,
David.

[Mike Craycraft]

Hi David,

I did not change any of the functions and to be honest, most of what Ed and you are saying is over my head. I did noticed the 404 errors on inspection but had no idea what they meant or how to resolve the.

It appears that all of these errors occurred when I used the WP auto updater, which I have used in the past without issues. I got the files from TF and uploaded then via FTP and it appears that the issues, or at least the majority of them, have resolved.

Thanks,
Mike

[Rui Guerreiro – SUPPORT]

Great, maybe something occurred during the file transfer.
Let us know if you got further issues.

-Rui

[Mike Craycraft]

Thanks

[Rui Guerreiro – SUPPORT]

No problem.
-Rui