New Landing How can we help? Themeforest Theme Support Dante Update Error from 2.70 to 2.75

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #146174
    sheshman
    Member
    Post count: 11

    Hello,

    I’m using 2.70 and trying to update to 2.75 via WordPress update but it returns error as “An error occurred while updating Dante: The package could not be installed. The package contains no files.”

    #146260
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #146436
    WEswift
    Member
    Post count: 234

    Hello,

    I have also updated from 2.70 to 2.75 and we are coming up with a blank page: http://mcknightplace.com/

    It says the reply above was private. Help?

    #146444
    WEswift
    Member
    Post count: 234

    I have reverted back to 2.70 so we don’t get a blank page. But could you explain what happened? Looks like the wp-config.php file was changed. That shouldn’t happen. Please inform.

    #146447
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @WEswift,

    I’m seeing your site just fine. Can you clear the browser cache and check it again?

    -Rui

    #146457
    WEswift
    Member
    Post count: 234

    It is showing up fine now because i reverted back to dante 2.70. Please let me know what the issue is with updating to 2.75? Thank you.

    #146904
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I can only check it when you install again that version.

    We had no similar issues like yours. The theme files don’t change or have access to change wp-config.php

    -Rui

Viewing 7 posts - 1 through 7 (of 7 total)

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