New Landing How can we help? Atelier Update Broke our Product Images

Viewing 15 posts - 1 through 15 (of 22 total)
  • Posted in: Atelier
  • #325378
    kyzcreig
    Member
    Post count: 137

    Compare:
    Old patch: https://irc.bio/test123/product/etizolam-solution/
    New patch: https://irc.bio/product/etizolam-solution-4mg-x-30ml/

    You see how the gallery and product images are all changed, different shape, misaligned. This happens periodically with your updates. Is there any kind of final solution we can implement? I want the product images to look like the old patch, first link. How can we make this happen?

    #325544
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    WooCommerce 3+ essentially changed the entire slider setup for our theme. We had to remove the lightbox and nav arrows for now to be compatible with Woo 3+.

    Regarding the image sizing, on your staging site what are the image settings for your products? Do you have a staging login?

    #325590
    kyzcreig
    Member
    Post count: 137

    Yes, the login is the same as the main site.

    I presume this is an easy fix it will just take some tinkering. We really just need the main image fixed, the thumbnails aren’t a big deal. One of your reps did give us some custom CSS code so you may need to modify that.

    #325795
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Regarding the short height image size of this product, can you rebuild the thumbnails: https://irc.bio/product/etizolam-solution-4mg-x-30ml/

    You need to use this plugin to rebuild your thumbnails: https://wordpress.org/plugins/regenerate-thumbnails/

    #326220
    kyzcreig
    Member
    Post count: 137

    Thumbnails regenerated. It has made no difference, even after clearing our cache plugin.

    #326337
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #326529
    kyzcreig
    Member
    Post count: 137

    I have updated and it has not made a difference. Can you attach the up to date swiftframework plugin, or tell me where I can find it.

    #326584
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    #326788
    kyzcreig
    Member
    Post count: 137

    Miscommunication on my part. I meant that it is not checking for updates and checking for updates does not work. I have hostgator, could this be the cause? I’d like to stay up to date, how can I do that?

    Anyhow, updating Swift Framework did not fix the gallery image issue. Can I get some CSS help?

    #326790
    kyzcreig
    Member
    Post count: 137

    We want to get of that white rectangle at the bottom. So we need to vertically center the image inside the div and then change the background-color to rgb(249,249,251);

    I’ve been tinkering with it but for the life of me I can’t get it to work with all your fancy new CSS.

    #327007
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, it can be related to hosting restrictions.

    Can you explain in the image below what exactly you want to change? can you write some notes on the image. So I can check it with our head developer.

    https://cl.ly/3M1W0Q2Q1y0g/Image%202017-06-05%20at%206.16.17%20PM.png

    Thanks

    #327084
    kyzcreig
    Member
    Post count: 137

    Yes, we need one more change. We want to vertically center the image inside the rectangle. Please see here how it is aligned to the top instead of vertical middle: http://imgur.com/a/Al2bD

    #327372
    David Martin – Support
    Moderator
    Post count: 20834

    You can test this CSS:

    img.attachment-shop_single.size-shop_single.wp-post-image {
        position: relative;
        top: 50%;
        transform: perspective(1px) translateY(7.5%);
    }
    #327890
    kyzcreig
    Member
    Post count: 137

    Didn’t do the trick, I’m afraid. I will make you a video: https://youtu.be/ddVZI1qwJ5o

    The image just isn’t vertically aligning. Position CSS is a cruel mistress?

    #327896
    David Martin – Support
    Moderator
    Post count: 20834

    What is the URL login for where you are testing this?

    Edit: Seen the video, will take a closer look.

Viewing 15 posts - 1 through 15 (of 22 total)

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