update brings white screen of death

[Rijschool Traffix]

Hello,

is it this file?

Marie

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[Rijschool Traffix]

I’ve reuploaded 2.62 and now get this error when I want to activate it:

Warning: require_once(/data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/includes/plugins/aq_resizer.php): failed to open stream: No such file or directory in /data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/functions.php on line 44

Fatal error: require_once(): Failed opening required ‘/data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/includes/plugins/aq_resizer.php’ (include_path=’.:/usr/local/php5/lib/php’) in /data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/functions.php on line 44

[Rui Guerreiro – SUPPORT]

It seems that the files didn’t upload correctly. Did you get any errors in the ftp transfer?

-Rui

[Rijschool Traffix]

Hi Rui,

Nope I didn’t.

I’ve tried to install it again through WordPress, but it doesn’t want to install for the “folder already exists” (cache?)

Marie

[Rijschool Traffix]

And this another error-log.

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[Kyle – SUPPORT]

Hi

As you can see in the error log, it’s timing out. Please follow this guide: http://stackoverflow.com/questions/11225932/script-timed-out-before-returning-headers-php-fastcgi

If you already have the theme installed then you can’t upload a new copy, you will need to delete first. The easiest way is to overwrite the files using FTP

– Kyle

[Rijschool Traffix]

Hi Kyle,

so if I understand you correctly, I should increase the execution time for the script?
Were do I find the file?

I did delete all files via FTP.
It doesn’t want to delete those in the _MACOSX folder.
I’ve just reuploaded all other failes via ftp.
but then, again, I get the message:

Warning: require_once(/data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/includes/plugins/aq_resizer.php): failed to open stream: No such file or directory in /data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/functions.php on line 44

Fatal error: require_once(): Failed opening required ‘/data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/includes/plugins/aq_resizer.php’ (include_path=’.:/usr/local/php5/lib/php’) in /data/home/traf01/domains/traffix.be/public_html/wp-content/themes/dante/functions.php on line 44

I really have no idea what I’m doing wrong…

Marie

[Rijschool Traffix]

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[Kyle – SUPPORT]

Please leave site alone whilst I try and fix it for you

– Kyle

[Rijschool Traffix]

Yep, I will.

Many thanks,

Marie

[Kyle – SUPPORT]

Ok, it seems there is a problem with Dante 2.63, but only for a couple of people. When the developer comes online we will inform him of the issue. For now, I have reverted to 2.62 for you. Please reactivate your plugins as I had to deactivate them.

– Kyle

[Rijschool Traffix]

Ok, thanks!

You have no idea how glad I am to see the site again…

Marie

[Kyle – SUPPORT]

No problem

[Kyle – SUPPORT]

Just pushed version 2.54 to try and fix the issue, please could you update and check?

– Kyle

[Rijschool Traffix]

Hello,

you mean 2.64?
I will do the update now.

Marie