New Landing › How can we help? › Themeforest Theme Support › Dante › UPDATE 2.6 BUG

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    Posted in: Dante
  • June 18, 2014 at 7:49 am #83332
    Kirsten
    Member
    Post count: 234

    Hi,

    After updating to 2.6 my thumbnails disappeared on items for sale. Can you give a quick fix for that?
    http://slankmetlinda.nl/product-categorie/quickstart-pakketten/

    Best,
    Krsten

    June 18, 2014 at 8:34 am #83355
    Kirsten
    Member
    Post count: 234

    In the meantime I switched back to 2.54

    June 18, 2014 at 9:58 am #83396
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It should not happen so please make sure that you are using latest version of woocommerce.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 18, 2014 at 10:04 am #83404
    Kirsten
    Member
    Post count: 234

    I have the latest version of Woocommerce running. 2.1.11

    I will try and update again.

    June 18, 2014 at 10:09 am #83406
    Kirsten
    Member
    Post count: 234

    Thumbnails on sale products still disappears. Check page at http://slankmetlinda.nl/product-categorie/quickstart-pakketten/

    June 18, 2014 at 10:14 am #83407
    Kirsten
    Member
    Post count: 234

    Oh wait all thumbnails disappear in the shop. And I figured out what happens. No longer the featured image is supported for the catalog page. So that means I have to set up my complete shop again! Why did that happen?

    June 18, 2014 at 10:16 am #83411
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail so i can debug and resolve the issue very fast.
    Thanks

    June 18, 2014 at 10:19 am #83414
    Kirsten
    Member
    Post count: 234
    This reply has been marked as private.
    June 18, 2014 at 10:46 am #83427
    Kirsten
    Member
    Post count: 234

    I cannot leave the theme updated becasuse of all the missing images and I have clients visiting the site. Is it possible to provide me the piece of code I should change in themefiles after update?

    June 18, 2014 at 10:48 am #83429
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please wait for few minutes. I am checking.
    Thanks

    June 18, 2014 at 10:53 am #83431
    Kirsten
    Member
    Post count: 234

    The theme is allready. Shall I update it right now again?

    June 18, 2014 at 10:56 am #83433
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes of course and make website in maintenance mode.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    June 18, 2014 at 11:14 am #83451
    Kirsten
    Member
    Post count: 234

    Ok website is in maintenance mnode and theme is updated.

    June 18, 2014 at 12:55 pm #83478
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies for that issue – just pushed a v2.61 update to fix it.

    – Ed

    June 18, 2014 at 12:56 pm #83479
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme 2.61 just out now.It will fix your issue automatically.
    Thanks 🙂
    With Best Regards
    Swift Ideas

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