New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Update 1.3.1 – Product Overlay

Viewing 14 posts - 1 through 14 (of 14 total)
  • Back to forum
    Posted in: Neighborhood
  • September 7, 2013 at 2:29 pm #20448
    dvrss
    Member
    Post count: 18

    Hi,

    Since updating to 1.3.1 i’ve had a few cosmetic issues. One which I hope you can resolve is the overlay secondary image appearing below the first image. See attachment.

    http://www.mmasquare.com

    Is there anyway to resolve this?

    Thanks,
    Dave.

    September 9, 2013 at 1:22 am #20608
    addicted2alice
    Member
    Post count: 3

    I am also seeing this problem but only on the iPad. Hope there is a fix. 🙁

    September 9, 2013 at 8:46 pm #20806
    Melanie – SUPPORT
    Member
    Post count: 11032

    dvrss on which browser and OS are you?

    September 9, 2013 at 10:42 pm #20842
    dvrss
    Member
    Post count: 18

    Hi Melanie,

    I’ve checked it on –

    Firefox 3.6.6
    Chrome Version 29.0.1547.62

    OS X 10.8.4

    Both show the secondary image below the primary.

    Thanks.

    September 10, 2013 at 10:53 am #20967
    Melanie – SUPPORT
    Member
    Post count: 11032

    That doesn’t happen to me, I will have to forward this to another support staff. Thanks!

    September 10, 2013 at 5:16 pm #21015
    Ultraschall2d
    Member
    Post count: 59

    Me too on ipad.

    September 10, 2013 at 7:50 pm #21048
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    That does happen to me either, try clearing the cache and check again.


    @ultraschall2d     and @addicted2alice Can you guys share your website address? So I can check whats going on.

    Thanks,
    laranz.

    September 10, 2013 at 8:23 pm #21062
    dvrss
    Member
    Post count: 18

    I’ve tried it in a clean Sarafi and Firefox, both exactly the same. The 2nd image peeps up below the first image.

    Thanks,
    Dave.

    September 11, 2013 at 11:37 am #21187
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you post your website URL please?

    September 11, 2013 at 12:01 pm #21195
    dvrss
    Member
    Post count: 18

    Hi Melanie,

    As above – http://www.mmasquare.com

    September 12, 2013 at 12:51 pm #21423
    Ultraschall2d
    Member
    Post count: 59
    This reply has been marked as private.
    September 18, 2013 at 6:32 pm #22725
    dvrss
    Member
    Post count: 18

    Hi Melanie,

    Any news on this? Its still showing both images on my site.

    Thanks,
    Dave.

    September 18, 2013 at 9:33 pm #22758
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi Dave,

    Make sure you are having the latest version, I think we fixed this in the latest version. I will forward this to the developer to confirm with this/for a solution.

    Thanks,
    laranz.

    September 19, 2013 at 12:26 am #22791
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Checked and don’t think I can see the issue. Is it only at a certain screen size?

    – Ed

  • Back to forum
    Posted in: Neighborhood
Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register