New Landing How can we help? Cardinal Unable to view my news page and also wordpress is laggy wonder if it's the Theme

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Cardinal
  • #123031
    myculture
    Member
    Post count: 38

    Unable to view my news page of my website. It loads a blank screen. It was working fine up to two days ago.

    Also I’ve notice that my wordpress is recently experience sever Slower than before. Wondering if this is do to the theme?

    thanks

    #123095
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It can be a plugin conflict, disable all plugins and try again.

    Your website could be also running out of memory. try to increase by adjusting the settings inside wp-config.php

    Check this documentation
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    #123145
    myculture
    Member
    Post count: 38

    Seems now im having issues installing the plugins…getting error messages for all of them

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    #123197
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The error say that the plugins already exist.
    You should check with FTP or File Explorer the files you have in your server to check if the message error is true or not.

    -Rui

    #123480
    myculture
    Member
    Post count: 38

    looks like there were duplicate plugins in the ftp, I deleted them and now I cant reach the admin and get the following error message :

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/content/05/11988205/html/wp-content/advanced-cache.php.
    Warning: Cannot modify header information – headers already sent by (output started at /home/content/05/11988205/html/wp-content/advanced-cache.php:23) in /home/content/05/11988205/html/wp-includes/pluggable.php on line 1173

    #123539
    myculture
    Member
    Post count: 38

    looks like it figured itself out, but still getting fatal error for woo commerce plugins, and went through and deactivated and reactivated each plug in but editing posts is still really laggy…not sure whats going on there.

    Here is what I got for the woo commerce plug in:
    Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/content/05/11988205/html/wp-content/themes/cardinal/includes/class-tgm-plugin-activation.php on line 1518

    #123700
    myculture
    Member
    Post count: 38

    Looks like if I add a new post the lag does not happen but only happens on old posts, So they only issue I have now is the woo commerce plugs.

    thanks!

    #123706
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I found this older topic relating your some issue.

    color customizer not working and other things

    What have you done back then?

    -Rui

    #126649
    myculture
    Member
    Post count: 38

    back then I deleted the plugins that were in the ftp, but I loged into the ftp and there are no plugins for woocommerce.

    im still getting this error :

    Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/content/05/11988205/html/wp-content/themes/cardinal/includes/class-tgm-plugin-activation.php on line 1518

    #127049
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to install the plugins separately instead of using the bulk install?
    It seems that the problem is in the bulk install.

    -Rui

    #127085
    myculture
    Member
    Post count: 38

    thanks! that worked, though the “WooCommerce Quickview” plugin when I try to activate it, it says that the plugin file does not exist?

    #127095
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you try to delete it and install again?
    -Rui

    #127103
    myculture
    Member
    Post count: 38

    Still getting the same error, I also dont see this plugin in the ftp maybe that is the issue?

    #127362
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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