New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Unable to update theme

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    Posted in: Neighborhood
  • December 16, 2013 at 1:28 pm #37340
    markhuntley
    Member
    Post count: 18

    Hi,

    I recently tried to update the theme in the wp admin and I kept getting an error saying that the package was empty and the update could not be made. Could you provide some feedback on this matter please.

    I am also experiencing very slow load times on the public and admin side of the website. I have contacted the hosting company and there doesn’t seem to be any issues on that side of things. Could this have something to do with not being able to update the theme?

    Thanks

    Mark

    December 18, 2013 at 9:41 am #37943
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    The fastest solution is downloading the theme from your themeforest downloads section and uploading it manually via FTP, then it will work guaranteed 🙂

    All the best!

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    Posted in: Neighborhood
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Neighborhood - Responsive Multi-Purpose Shop Theme
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