Unable to update theme – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 10 years by Melanie – SUPPORT.

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Posted in: Neighborhood
December 16, 2013 at 1:28 pm #37340

markhuntley
Member

Post count: 18

Hi,

I recently tried to update the theme in the wp admin and I kept getting an error saying that the package was empty and the update could not be made. Could you provide some feedback on this matter please.

I am also experiencing very slow load times on the public and admin side of the website. I have contacted the hosting company and there doesn’t seem to be any issues on that side of things. Could this have something to do with not being able to update the theme?

Thanks

Mark

December 18, 2013 at 9:41 am #37943

Melanie – SUPPORT
Member

Post count: 11032

Hi,

The fastest solution is downloading the theme from your themeforest downloads section and uploading it manually via FTP, then it will work guaranteed 🙂

All the best!
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Posted in: Neighborhood

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