New Landing › How can we help? › Atelier › Unable to update product short description

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Atelier
  • May 14, 2015 at 10:21 pm #175074
    thoaud
    Member
    Post count: 13

    Hey.

    I’m unable to update the WC product short description.
    When i remove it, it just comes back again.
    If i type in a new text, the old one come back after a update(publish).

    Any idea on how to solve this? Thanks.

    May 15, 2015 at 9:46 am #175225
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s odd, can you provide a login and a link to a product so I can test this issue

    – Kyle

    May 15, 2015 at 10:40 am #175252
    thoaud
    Member
    Post count: 13
    This reply has been marked as private.
    May 15, 2015 at 1:25 pm #175333
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you talk me through the steps? So I can see if you’re doing anything wrong or if I can replicate

    – Kyle

    May 15, 2015 at 1:28 pm #175335
    thoaud
    Member
    Post count: 13
    This reply has been marked as private.
    May 17, 2015 at 12:57 am #175589
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @thoaud

    That’s odd. Is it only on that product, or does it occur on all products on your site?

    I can’t replicate the issue locally.

    – Ed

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    Posted in: Atelier
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