New Landing › How can we help? › Atelier › Unable to save CSS changes through Theme Options

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Atelier
  • January 12, 2016 at 7:11 pm #239829
    Enrico
    Member
    Post count: 37

    Hello

    I’ve changed H3 font size and Menu font size and tried to add custom css but as I save the changes they disappear.
    Could you please help me figure out what could be the problem?

    Thank you
    Stefania

    January 13, 2016 at 6:28 am #239898
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Whats version of PHP is being used by you? Please deactivate all plugins except Swift Framework and check for issue.
    Thanks
    Mohammad

    January 13, 2016 at 8:47 am #239941
    Enrico
    Member
    Post count: 37

    Hello Mohammad

    PHP version is 5.6.17. I’ve tried to deactivate all plugins as you suggested and found out that WPML String Translation is causing the problem. This plugin has given me lots of issue on the website and now it’s starting to interfere with the Theme too. Any suggestions?

    Many thanks in advance for your help
    Stefania

    January 13, 2016 at 10:15 am #239960
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Best contacting the plugin developers about the plugin causing your problems

    – Kyle

    January 14, 2016 at 11:05 am #240344
    Enrico
    Member
    Post count: 37

    Hello Kyle

    thank you for your reply. However, I’ve contacted WPML and they just told that Atelier is not listed amongst compatible themes with WPML – my fault I didn’t check this before. Their developers are currently testing your theme and I hope you both can sort this out asap.

    Best
    Stefania

    January 14, 2016 at 11:42 am #240370
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I hope that we will get good news about it from WPML.
    Thanks
    Mohammad

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