New Landing How can we help? Atelier Unable to restore images, FAQs and Testimonials

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  • Posted in: Atelier
  • #264811
    lifeinterwoven
    Member
    Post count: 59

    Hi the support team,

    I am referring to our ticket no 263384 for the history of this website.

    Since we were able to restore the website back, we have a few issues that need your support.

    1.) Images
    Images do not display on either Shop page or Latest Products on Home Page. I’ve attached the files for your view. The images were loaded on to products page but they were not display. We could see images on sliders, artisans page but not on shop page, About Us page.

    2.) Testimonials
    The testimonials contents are there but didn’t show up on the Home Page. Please refer to the attached file.

    3.) FAQs
    It is the same problems as Testimonials one. Please refer to the attached file.

    Thank you for your suggestions.
    Regards,

    Attachments:
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    #265150
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login.

    Please be sure the theme version is 1.9.81 and the plugin Swift Framework is version 2+, please also ensure you are using WP core version 4.5.1.

    Thanks.

    #265283
    lifeinterwoven
    Member
    Post count: 59

    Hi Dave,

    Thank you so much for your guidance. The issues I raised earlier on have come back to normal now. Great!!!

    Regards,

    #265317
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great!

    – Kyle

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