Unable to open zoom image in Portfolio items

[manifestoworks]

Hi there,

Suddenly the website we’re building with your template stop opening the zoom image of our portfolio items.
We believe it’s called “lightbox”.
An example of what’s happening can be seen in
http://rare-jewellery.com/?portfolio=band-ring-grace-ii

Hope you can help us really soon…
Best regards
Mário Teixeira

[laranz – SUPPORT]

Hi,

I am happy to help you, when I visit the website, the maintanence mode is ON, would you mind pass us the WP Login details in a private reply, So I can check whats going on.

Before that, try disabling all plugin, and check it out, or just disable the plugin you installed before its working fine, and make sure you have the up-to-date theme version.

Thanks,
laranz.

[manifestoworks]

Hi Laranz,

We kinda fixed this problem buy returning to each portfolio item, opening each single image we already added to the portfolio item and saving it again. it sounds ridiculous but it worked. It seems a small bug in your theme. If you can check it out it would be great..maybe other users found the same problem.
We now have a different problem we will pose to you in a different post, ok?

Thanks for answering.
Manifestoworks

[Melanie – SUPPORT]

Thanks!

[laranz – SUPPORT]

Hi,

You could also use this plugin to regenerate the thumbnails. http://wordpress.org/plugins/regenerate-thumbnails/

Thanks,
laranz.

[manifestoworks]

Thanks, done that already.
If you could please take a look to the last support requeste we’ve made about blurry images… it would be really really helpful!

Hope to hear from you soon,
Manifestoworks

[laranz – SUPPORT]

Hi,

I replied the other question 🙂

Thanks,
laranz.