New Landing How can we help? Themeforest Theme Support Neighborhood Unable to edit products after CSV upload

  • This topic has 2 replies, 1 voice, and was last updated 11 years by ronin.
Viewing 3 posts - 1 through 3 (of 3 total)
  • #45445
    ronin
    Member
    Post count: 282

    Hi

    I’m having an issue where I am unable to edit any products once I have imported them using the CSV Import Suite. I am needing to import the products and variations and then add page builder content underneath them. The page layout works if I create the whole product manually, however this isn’t possible with the number of products and variation I have. When I import the product information in, the page builder content appears in the back end and properly links to the ‘Product Short Description’ section – but does not appear in the front end. I have this issue with websites on both Flexform and Neighborhood and it is causing some significant problems as I am unable to edit product information.

    This is something I am able to do in other Woocommerce themes with no problem, it is only in Swift Ideas themes that the product editing doesn’t take.

    Thanks

    #46298
    ronin
    Member
    Post count: 282

    Could someone please respond to this, we have been putting numerous clients onto your themes but are now running into this very serious issue with them. We have not had this problem with other themes at all so it is not a problem with the plugin.

    The lack of support or any response to this is holding us up on a number of website builds.

    Thanks

    #46308
    ronin
    Member
    Post count: 282

    Sorry, re-updated the theme and the problem seems to have been fixed.
    Thanks

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