New Landing › How can we help? › Themeforest Theme Support › Joyn › Unable to choose which client carousel to display

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    Posted in: Joyn
  • April 5, 2016 at 5:46 pm #259745
    SkaFab
    Member
    Post count: 111

    I am building 5 different carousel’s to display different clients. I have built 2 carousel’s thus far and when I go into settings it won’t let me select a different category other than all. The drop down’s for both “columns” & ” clients category” are not working.

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    April 5, 2016 at 6:57 pm #259760
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide the url of that specific page so I can check it?
    Thanks

    -Rui

    April 5, 2016 at 7:01 pm #259761
    SkaFab
    Member
    Post count: 111

    https://skafabricating.com/our-customers/

    All the clients are showing in 1 carousel right now, I want 5 carousels.

    April 5, 2016 at 7:27 pm #259770
    SkaFab
    Member
    Post count: 111

    I have 3 categories but the settings will not allow me to choose which category I want to display.

    April 6, 2016 at 6:19 pm #259958
    SkaFab
    Member
    Post count: 111

    Have you received my responses?

    April 6, 2016 at 11:58 pm #260003
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Yes I received. I tried to replicate it on mine server but it works fine.

    That situation seems to be caused by an https issue with the google fonts loading.
    https://www.dropbox.com/s/ua1orr8t3qpwo5e/Screenshot%202016-04-07%2000.03.02.png?dl=0

    Can you check your https settings?

    -Rui

    April 7, 2016 at 4:54 pm #260225
    SkaFab
    Member
    Post count: 111

    Check the https settings for what??

    April 8, 2016 at 12:55 pm #260377
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update swift framework and let us know if that fixes the issue

    – Kyle

    April 8, 2016 at 12:55 pm #260378
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Check your https settings in the Https plugin or any change done in the htaccess because the fonts aren’t being loaded due to an https security issue.

    -Rui

    April 19, 2016 at 7:26 pm #262587
    SkaFab
    Member
    Post count: 111

    This did not fix the issue

    April 19, 2016 at 10:42 pm #262615
    SkaFab
    Member
    Post count: 111

    I need you to explain step by step what to do with my site. I just updated the frame work and updated the theme and it is completely messed up. Pictures aren’t showing up, product images aren’t there, I need help NOW!

    April 20, 2016 at 8:06 am #262658
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    All seems fine to me? http://d.pr/i/1djYX/d5qVC4cl

    Try clearing your cache

    – Kyle

    April 20, 2016 at 3:53 pm #262797
    SkaFab
    Member
    Post count: 111

    Which setting in HTTPS do I need to change or check? Still having this issue 🙁

    April 20, 2016 at 3:54 pm #262798
    SkaFab
    Member
    Post count: 111

    THANK YOU KYLE! 🙂 That fixed the issue with nothing showing up but still having the issue of not being able to select which client carousel category to display.

    April 21, 2016 at 7:52 pm #263102
    SkaFab
    Member
    Post count: 111

    Are you getting my messages??

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    Posted in: Joyn
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