New Landing › How can we help? › Atelier › Typefaces redering differently on different machines

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    Posted in: Atelier
  • December 3, 2015 at 7:36 pm #233173
    andy_lymeterrace
    Member
    Post count: 58

    Hello,

    On different computers, the H1 typeface is rendering drastically different. I know its not going to render perfectly on every platform, but is there a way to set a close google font fall back?

    Also – the body font, which is the same as the H1 renders fine, any ideas why?

    December 3, 2015 at 7:39 pm #233177
    andy_lymeterrace
    Member
    Post count: 58

    Site is http://www.lymeterrace.com

    December 4, 2015 at 11:32 am #233306
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you screenshot what font should be showing and what you’re seeing instead?

    – Kyle

    December 4, 2015 at 11:56 am #233312
    andy_lymeterrace
    Member
    Post count: 58

    Hey Kyle, so most render like this. 10.33.37

    Where as the typeface should be like 10.55.08

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    December 4, 2015 at 12:16 pm #233321
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Do you have Asap Bold set in your theme options?

    -Kyle

    December 4, 2015 at 12:17 pm #233323
    andy_lymeterrace
    Member
    Post count: 58

    Yeah, As most of the header fonts.

    December 4, 2015 at 12:22 pm #233324
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It seem ASAP BOLD isn’t work but ASAP REGULAR is, do you have both set as options?

    – Kyle

    December 4, 2015 at 12:31 pm #233330
    andy_lymeterrace
    Member
    Post count: 58

    Yeah ASAP reg is the body font. Weird that one works and the other doesn’t

    December 7, 2015 at 11:55 am #233629
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you add a WP login for us to take a look? Please also add the zip file here of the fonts, or a dropbox link so we can test.

    Is there a specific device this fails to work on?

    Thanks.

    December 7, 2015 at 12:49 pm #233641
    andy_lymeterrace
    Member
    Post count: 58
    This reply has been marked as private.
    December 8, 2015 at 1:16 pm #233910
    David Martin – Support
    Moderator
    Post count: 20834

    If you look in the browser console log you can see font’s are not loading correctly as your server is seeing mixed secure content.

    Please add your FTP details, I’ll see if I can fix up those errors so we can re-test.

    Thanks.

    December 8, 2015 at 3:32 pm #233945
    andy_lymeterrace
    Member
    Post count: 58
    This reply has been marked as private.
    December 9, 2015 at 5:37 pm #234287
    David Martin – Support
    Moderator
    Post count: 20834

    The FTP, the mixed content issue I maybe able to asset you with.

    I cannot access it with those details, could you double check those. Or post a screenshot of your details also.

    Thanks.

    December 10, 2015 at 11:55 am #234527
    andy_lymeterrace
    Member
    Post count: 58
    This reply has been marked as private.
    December 11, 2015 at 12:00 pm #234856
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That worked great, but now I see a blank folder structure. Have you given me full access/permissions? If you report this back to your host they should be able to help you out.

    Thanks

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