New Landing How can we help? Themeforest Theme Support Neighborhood Two stars on product page, header height, slow web

Viewing 8 posts - 1 through 8 (of 8 total)
  • #318264
    PatrikCZ
    Member
    Post count: 51

    Hi guys

    1. After last WooCommerce update our web is very slow. Pages are loading for a long time, sometimes error messages are displayed, and some pictures are not loading.

    This is why we updated manually WordPress and also Neighborhood template, but doesn’t help and it caused new bugs:

    2. On simple products pages, two stars are displayed: https://www.dogg.cz/produkt/lishinu-pasek-na-ruku/

    3. Height of header is smaller, I think there is missing a blank space under logo: https://www.dogg.cz

    Please could you help? Thank you in advance!

    Patrik

    #318270
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t get in the admin area. What are the popup credentials?

    -Rui

    #318277
    PatrikCZ
    Member
    Post count: 51
    This reply has been marked as private.
    #318579
    David Martin – Support
    Moderator
    Post count: 20834

    1) The site loading quick for me. Please clear your browser cache.

    2) Can you provide a screenshot. I do not see this?

    3) I see this, do you refer to a modification you have done previously?

    #318585
    PatrikCZ
    Member
    Post count: 51

    1) We have cleared the cache but web is still very slow, and we have the same experience from our customers.
    Let’s try to open this page: https://www.dogg.cz/luxusni-vybaveni-pro-psy/
    For me loading is very slow, and some pictures are not loaded at all. Also working with WordPress is uncomfortable.
    Some pictures are not loading

    2) two stars displayed

    3) Yes, height of the logo has changed with last updates. (If I understand you correctly 🙂 )

    #318795
    David Martin – Support
    Moderator
    Post count: 20834

    1) What browser? I’m on Chrome + Mac:

    2) Please use this CSS:

    .woocommerce form.cart .yith-wcwl-add-to-wishlist:last-child {
      display: none;
    }

    3) I do not understand your question, what do you want to change specifically?

    #318837
    PatrikCZ
    Member
    Post count: 51

    1. We use Mac + Safari.

    2. The code is not working.
    Simple product pages are ok now, but there are no star displayed on pages with products with variations: https://www.dogg.cz/produkt/obojek-amberley-liberty-print/
    no star displayed

    3. I mean that probably there is missing some blank space under the logo (the header should be more taller). I have attached a screenshot: on the left side you see our page before last update, and on right side is current version.
    header

    #319022
    David Martin – Support
    Moderator
    Post count: 20834

    1) Do not use special characters in your image file names, Safari cannot load those. Use only standard naming, ex: your-file-name.jpg

    2) I see this:

    3) You can use this:

    div#logo {
        margin-bottom: 30px;
    }
Viewing 8 posts - 1 through 8 (of 8 total)

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