New Landing › How can we help? › Atelier › two problems: WP keeps logging me out, design tweaks not being saved

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • August 13, 2015 at 10:15 pm #203887
    loner2053
    Member
    Post count: 7

    Hello,
    I keep having to log in after every minute. Is there something wrong?
    Also, many changes that I am making on my website are not registering (i.e. certain photos do not get uploaded, fonts are misplaced, etc.)

    I use incognito mode each time to make sure the changes are registering, and it doesn’t seem like they are.

    please advise.

    August 14, 2015 at 12:01 pm #204050
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin conflict. Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks 🙂
    With Best Regards
    Mohammad

    August 14, 2015 at 1:38 pm #204101
    loner2053
    Member
    Post count: 7

    I will try that. But it doesn’t make any sense because all the plugins I have I really need.

    August 14, 2015 at 3:15 pm #204144
    loner2053
    Member
    Post count: 7

    Hi Mohammad,
    I tried this option and it’s still not working. Right after I de-activated all the plugins, I was logged out and still am continued to be logged out.
    Can you guys please give some more advice?

    I don’t have this problem with my other themes or my other wordpress pages.

    Thanks,
    Bassam

    August 14, 2015 at 3:20 pm #204147
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Being logged out of WordPress will be nothing to do with the theme

    – Kyle

    August 14, 2015 at 3:38 pm #204159
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I would suggest to use another browser to check. Cache of this browser need to be deleted.
    Thanks
    Mohammad

    August 17, 2015 at 7:29 pm #204710
    loner2053
    Member
    Post count: 7

    Our backend was having issues. Sorry for the inconvenience.

    Things are fixed now.

    August 18, 2015 at 11:42 am #204920
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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