New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Two FAQ questions

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    Posted in: Neighborhood
  • April 16, 2014 at 9:47 pm #67811
    Dutchie
    Member
    Post count: 17

    Hi there,

    I have two questions concerning the FAQ.

    1) Can I somewhere change it so that all topics/FAQ’s are displayed in accordeons instead of all text out? I have about 30 very specific FAQ’s concerning products, with each alot of text. If all the text would out at once the page would be unusable. Just a “Back to top” solution as is would not suffice.

    2) Can I post a specific FAQ/post/category in a custom tab (with Woothemes Custom Tab Manager) with a shortcode? For example if I make a FAQ “More about Brand X” can I add a tab to all products of “Brand X” with a tab “More info about Brand X” with a shortcode in there that shows “More info about Brand X.” This way if I was to add a tab like this to all products of “Brand X” I would only have to enter (or edit) the information once.

    Thanks in advance!

    April 17, 2014 at 8:55 am #67919
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) Unfortunately not yet, but as this has been requested before I will let the developer know to look into adding it in a future update.

    2) You can only have one FAQ section, with all topics and questions.

    – Kyle

    April 17, 2014 at 8:57 am #67922
    Dutchie
    Member
    Post count: 17

    Hi Kyle,

    Thanks for the quick reply.

    1) Please do so. That would be great!

    2) That’s a bit of a bummer. I’m trying to work around it now with a “Content Blocks” plugin. But I already get a broken accordeon when I’m just testing in a blank page. It seems it’s not ‘listening’ to the CSS or something. See screenshot. Could you tell me what I’m doing wrong?

    Thanks!

    April 17, 2014 at 9:10 am #67929
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It will be a conflict with the plugin

    – Kyle

    April 17, 2014 at 9:11 am #67930
    Dutchie
    Member
    Post count: 17

    Hi Kyle,

    This is a FAQ built from the Swift Page builder, not yet from a content block…

    April 17, 2014 at 9:14 am #67933
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I know, but that plugin causes a conflict with the css

    I have seen the issue before and was caused by a plugin

    – Kyle

    April 17, 2014 at 9:15 am #67935
    Dutchie
    Member
    Post count: 17

    Ah 🙂 Double bummer for me!

    I have two content plugins running now to test, do you know which one is the culprit:

    – Global Content Blocks
    – iSoftware Content Blocks

    Thanks!

    April 17, 2014 at 9:16 am #67937
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure, try disabling one by one and see which one causes the issue

    – Kyle

    April 17, 2014 at 9:23 am #67941
    Dutchie
    Member
    Post count: 17

    Disabled them both, no luck 🙁

    Guess I’ll have to try disabling all plugins one by one??

    April 17, 2014 at 9:33 am #67942
    Dutchie
    Member
    Post count: 17

    Found it: Mailchimp Plugin

    MailChimp List Subscribe Form

    Strange, would never have suspected this plugin…

    April 17, 2014 at 9:36 am #67944
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Strange, I will let the developer know about tis

    – Kyle

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