Trouble saving content after making changes

[wayward_studio]

I’m trying to change where the links in my footer direct to however once changing the URL and pressing ‘save and publish’ it does not seem to change. Clicking the X in the top left corner asks me if i want to leave after making unsaved changes.

How could this be happening?

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[Rui Guerreiro – SUPPORT]

Hi,

Try to manage that in Appearance-> Widgets instead.

-Rui

[wayward_studio]

Hi Rui,

That is not possible since the links are found in the copyright bar, not located within the widgets?

[David Martin – Support]

Ultimately they will reside in the menu, Appearance => Menus. Please test there. Do you get any console log errors whilst trying to save?

[wayward_studio]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

yes, it will.
Send us the credentials in a private reply.

Thanks
-Rui

[wayward_studio]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Any chance to upgrade the PHP version to 7.0 and also mysql version?
This is a screenshot from Woocommerce System status.
https://www.dropbox.com/s/ks3z1z936p5q89l/Screenshot%202017-05-15%2018.28.22.png?dl=0

This error below isn’t normal, or the WordPress installation is corrupted somehow or there is any error in the server settings.

https://www.dropbox.com/s/n7hddntu0we7fcy/Screenshot%202017-05-15%2018.30.24.png?dl=0

I would suggest to disable all plugins and check if the menus display in Appearance-> Menus.

Also check your server error logs and send us the information inside those error log files.

-Rui

[wayward_studio]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

No problem. If I were you I would have a look to other hosting solution probably with the same pricing but with PHP 7 that makes a bit difference regarding speed and some other things.

-Rui