New Landing How can we help? Themeforest Theme Support Pinpoint Translation leaves some words out

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Pinpoint
  • #5749
    mineral grafics
    Member
    Post count: 18

    Hello,

    We have uploaded the .mo for the web: http://incommer.mineralgrafics.com/chile-amplia-sus-acuerdos/

    For some reason the word “comment” is not translated (in the .po and .mo both from the general WP and the pinpoint theme they are translated).

    Any idea about what is happening?

    Thanks

    #5761
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Those strings are definitely translatable, maybe something went wrong with the .mo file export? Also try disabling plugins, maybe there’s some conflict (though I kinda doubt it)

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    #5816
    mineral grafics
    Member
    Post count: 18

    Hi Cosmin,

    Solved, yes, maybe something happened with the exportation.

    But now when someone sends a comment the string “Your comment is awaiting moderation.” doesn’t show translated.

    In the .po file from the theme:
    \\t\\t\\t\\t\\t<span class=’unapproved’>Your comment is awaiting moderation.</span>\\n
    \\t\\t\\t\\t\\t<span class=’unapproved’>Estamos revisando tu comentario</span>\\n

    And it’s also in the .po from WP:
    Your comment is awaiting moderation.
    Estamos revisando tu comentario

    Any ideas? Cheers

    #5864
    mineral grafics
    Member
    Post count: 18
    This reply has been marked as private.
    #5877
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
    #6095
    mineral grafics
    Member
    Post count: 18

    Hello Cosmin,

    Did you get my messages?

    We have already published the site in its final hosting: http://www.incommer.com/

    Deactivating comments because we don’t find the way to translate that sentence. Any clues?

    cheers,

    #6234
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hey,

    Got it and checked – looks like it’s not translated in that file: click.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #6263
    mineral grafics
    Member
    Post count: 18

    Hello,

    Could you check again, please?

    Thanks,
    Tania

    #6511
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Tania, I’ve modified it directly in functions.php on line 978 and I still see it in English. It could be that the caching plugin is doing this (though I’ve tried disabling it).

    Can you please test and let me know what you see? This should definitely work now, so I’m starting to think it’s either a caching problem or something to do with a plugin.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #6525
    mineral grafics
    Member
    Post count: 18

    So.. is it in Spanish in the original?

    If we translate it to another language we have to take this into account?

    thanks Cosmin

    #6539
    Cosmin – SUPPORT
    Member
    Post count: 3851

    The theme as-sold has it in English, in what should really be a translatable string.

    What I did is modified one of the theme files directly and changed that string to Spanish, but I still see no change, thus my previous question.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #6564
    mineral grafics
    Member
    Post count: 18

    It shows in Spanish, screenshot attached.

    My question is, if we want to translate it to English or to French, do we need to do something special with this sentence? I understand that is “forced to Spanish”.

    Cheers,
    Tania

    #6569
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Currently you’d need to edit it in that file I mentioned earlier.

    Not sure why it’s doing that, I’ve even tried removing the \\t\\t\\ from the strings (both in the theme and in the .mo file) and it didn’t work. Could be because of caching, though I’ve tested many times and I doubt it.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #6575
    mineral grafics
    Member
    Post count: 18

    No idea, but if it helps, the caching plugin has been installed after this topic was opened.
    If no-one else had this problem with translating it’s very weird.

    You may have me back if we need to translate, hopefully nope, but maybe…

    Thanks for all the attention,
    Tania

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