New Landing How can we help? Themeforest Theme Support Dante Translation for shopping cart and checkout missing/broken

Viewing 15 posts - 1 through 15 (of 20 total)
  • Posted in: Dante
  • #204957
    bottledude
    Member
    Post count: 15

    Hi there,
    a few translations are missing/broken in the de_DE German translation for woocommerce cart and checkout.
    Even though I have added the translation for “Shipping and Handling” via poedit, it is not shown on the page.
    I could use the replace plugin, but this does not work for checkout as this is a dynamic page.
    Maybe, there is a problem with Woocommerce Germanized Plugin, which I need for a legally correct shop.
    Cheers,
    Chris

    #205424
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    can you provide some specific words that you are having problems to translate?
    Do you have the latest translation files from Woocommerce German plugin?

    -Rui

    #206144
    bottledude
    Member
    Post count: 15

    Hey Rui,

    the specific words are: “Cart Subtotal”, “Shipping and Handling” and “Order Total” in the Shopping Cart and “Shipping and Handling” in the Checkout. Everything else seems to translate just fine.
    I have updated all translations to the current version.

    Best,
    Chris

    #206558
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to use this plugin https://wordpress.org/plugins/real-time-find-and-replace/. Hope it should help you.
    Thanks
    Mohammad

    #206589
    bottledude
    Member
    Post count: 15

    Hi,
    as I wrote earlier, I tried that plugin. However, it cannot change the text of the checkout modal where you select the payment method. This must be generated after the plugin tranlates. So, I can’t start the shop without these phrases being reconnected to the translation file. Where is this connection being coded? I could look for it myself.
    Thanks,
    Chris

    #206594
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Which strings translations are missing at checkout page.
    Thanks
    Mohammad

    #206735
    bottledude
    Member
    Post count: 15

    “Cart Subtotal”, “Shipping and Handling” and “Order Total” in the Shopping Cart and “Shipping and Handling” in the Checkout.

    #207169
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you check your theme languages actually have a translation and they have not been overwritten with an update?

    Example:
    /wp-content/themes/dante/language/de_DE.po:

    11141  
     11142  #: woocommerce/cart/cart-shipping.php:22
     11143: msgid "Shipping and Handling"
     11144  msgstr ""
     11145
    
     11169  
     11170  #: woocommerce/cart/cart-totals.php:22
     11171: msgid "Cart Subtotal"
     11172  msgstr ""
     11173 
    
    #: woocommerce/cart/cart-totals.php:69
    msgid "Order Total"
    msgstr ""

    Thanks,
    David.

    #207182
    bottledude
    Member
    Post count: 15

    Hi David,
    the translations are set (see screenshot).
    Chris

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    #207566
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please add your FTP details and I will take a look at your language files.

    Thanks,
    David.

    #207613
    bottledude
    Member
    Post count: 15
    This reply has been marked as private.
    #208033
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Everything looks to be setup as it should be.

    Can you temporarily deactivate the plugin, WooCommerce Germanized whilst we test?

    Are you using the WPML plugin to do the translations? Full instructions: http://dante.swiftideas.com/documentation/#translation.

    Have you read over these instructions also? http://docs.woothemes.com/document/woocommerce-localization/

    Thanks,
    David.

    #208126
    bottledude
    Member
    Post count: 15

    Hi,
    I deactivated the woocommerce germanized plugin for testing. Same problem.
    I don’t use WPML as I only need one language which is German.
    So, it would be possible to hardcode the strings, but not really nice/clean.
    Maybe, you can find out why these strings do not translate while everything else translates just fine. Maybe something has changed during an update which broke the link for the translation on these two pages…
    Chris

    #208368
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Chris,

    Let’s not hard code them, it’s bad practice, we will resolve the issue.

    1) Maybe the original language files are out of date. Can you use POEdit to re-save the translations, checking that the strings have a translation also?

    2) We should test if disabling the child theme has an effect on this, as you are also loading language files there. Can you do that?

    Thanks,
    David.

    #208387
    bottledude
    Member
    Post count: 15

    1) done
    and
    2) done
    no changes

Viewing 15 posts - 1 through 15 (of 20 total)

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