New Landing › How can we help? › Themeforest Theme Support › Dante › transfer problem from local to online

Viewing 15 posts - 1 through 15 (of 16 total)
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    Posted in: Dante
  • September 29, 2015 at 12:46 pm #217210
    christophebreviere
    Member
    Post count: 24

    Hi,

    i have some problems afetr having transferred all my files from local to online.
    http://wip.monalgroup.fr/

    – there are no more accent and special caracters
    – some images are not displayed

    …
    any ideas ?

    thank you

    -christophe

    September 29, 2015 at 12:56 pm #217219
    christophebreviere
    Member
    Post count: 24

    other thing very strange…
    in the page builder there is nothing for the page whereas the content is displayed…

    September 29, 2015 at 1:50 pm #217231
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you ran a find and replace script to change all of the links?

    – Kyle

    September 29, 2015 at 1:52 pm #217233
    christophebreviere
    Member
    Post count: 24

    yes i used Velvet Blues Update URLs

    September 29, 2015 at 2:03 pm #217238
    christophebreviere
    Member
    Post count: 24

    and i did it again with search and replace script…

    September 29, 2015 at 2:37 pm #217249
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Check if the encoding of the database is in the UTF-8 format using PHPMyadmin, check for the collation settings.

    -Rui

    September 29, 2015 at 2:42 pm #217252
    christophebreviere
    Member
    Post count: 24

    yes it’s in utf8_general_ci

    September 29, 2015 at 2:50 pm #217255
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    and that’s the same setting you had in local? that problem really seems to be something in the database.

    -Rui

    September 29, 2015 at 4:32 pm #217290
    christophebreviere
    Member
    Post count: 24

    i check and it’s the same in local than online…

    please find attached screenshot from the interface builder…
    the first capture1.jpg is online screenshot.. nothing appear in the page builder whereas the content is displayed…

    and this is the same thing for all the pages 🙁

    Attachments:
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    September 29, 2015 at 4:39 pm #217294
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us some admin credentials?
    Use the private reply.

    -Rui

    September 29, 2015 at 4:44 pm #217297
    christophebreviere
    Member
    Post count: 24
    This reply has been marked as private.
    September 29, 2015 at 4:51 pm #217298
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Definitely it’s not just the encoding, something went wrong in the migration since the homepage and other pages have no data that’s why the page builder doesn’t load anything.

    I think that you need to migrate everything again, try to use this plugin.

    Duplicator – WordPress Migration Plugin

    Hope it helps.

    -Rui

    September 30, 2015 at 9:15 am #217410
    christophebreviere
    Member
    Post count: 24
    This reply has been marked as private.
    September 30, 2015 at 10:03 am #217428
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Unfortunately we can’t do it since it’s outside our support scope, I was just trying to help with this but can’t go forward then this point. hope you understand.

    -Rui

    October 1, 2015 at 2:13 pm #217847
    christophebreviere
    Member
    Post count: 24
    This reply has been marked as private.
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