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    Posted in: Dante
  • November 2, 2016 at 4:52 pm #300052
    Sturge08
    Member
    Post count: 75

    Hi

    Every time I try to save the Google Analytics Tracking Code, it says forbidden and links me back to the Dashboard. How do i upload the tracking code?

    It did initially pop up with some weird white list, false question thing, perhaps I pressed the wrong button.

    Please help?

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    November 2, 2016 at 4:57 pm #300057
    David Martin – Support
    Moderator
    Post count: 20834

    Where are you adding the Google Analytics Tracking Code?

    If it’s within a 3rd party plugin you will need to contact the plugin devs.

    Thanks

    November 2, 2016 at 4:59 pm #300059
    Sturge08
    Member
    Post count: 75

    Hi David

    I’m adding it to Theme Options >> General Options, scroll down to the Google Analytics bit.

    “Tracking code
    Paste your Google Analytics (or other) tracking code here. This will be added into the footer template of your theme. NOTE: Please include the script tag.”

    November 2, 2016 at 5:18 pm #300064
    David Martin – Support
    Moderator
    Post count: 20834

    Odd, I’ll try that also. Can you supply me the tracking code you are using?

    Thanks,
    David.

    November 2, 2016 at 5:28 pm #300065
    Sturge08
    Member
    Post count: 75
    This reply has been marked as private.
    November 2, 2016 at 7:17 pm #300089
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Just noticed this is appended to the URL after saving:

    This is caused by a security plugin most likely.

    Please test deactivating IP Geo Block or Wordfence Security

    November 3, 2016 at 2:08 pm #300269
    Sturge08
    Member
    Post count: 75

    Hi David

    Simply deactivating both the Plugins allowed the tracking code to be saved. I activated them afterwards and all seems good.

    Thank you.

    November 3, 2016 at 2:14 pm #300272
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    Thanks,
    David

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