New Landing › How can we help? › Atelier › Top Menu not working on Windows 10 Edge / Chrome works fine

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  • August 3, 2015 at 8:42 am #200014
    gehrkensit
    Member
    Post count: 38

    Tested Atelier on a Windows 10 system with Micorosofts Edge browser on a touch enabled 10 inch tablet. Site and menu is in desktop mode with a mega menu. Trying to click on a top menu item to open the menu brings up the menu for a split second – then closes the menu without any chance to reach a submenu item. On Chrome this works as expected. I have attached an animated gif to show the behaviour.

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    August 3, 2015 at 2:05 pm #200195
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    can you check if it’s also happening with our demo site?

    Thanks
    -Rui

    August 3, 2015 at 2:14 pm #200197
    gehrkensit
    Member
    Post count: 38

    Confirmed exact behavior on your demo site (http://swiftideas.com/pages/about-us/) – menu opens and closes within a milisecond

    August 3, 2015 at 2:17 pm #200200
    gehrkensit
    Member
    Post count: 38

    By the way is there a way to put my account on some askimet whitelist for this support forum as I will definitively not spam you – 😉

    August 4, 2015 at 5:07 pm #200727
    gehrkensit
    Member
    Post count: 38

    Exact same behaviour on your demo site with windows 10 and Edge, yes.

    August 6, 2015 at 3:18 pm #201450
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks for the test.

    Since it’s a new browser and it’s not in our official compatible browser list, will have to forward this situation to our head developer.

    -Rui

    August 6, 2015 at 4:03 pm #201487
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, odd seeing as it works perfect on an iPad with touch interaction. Will have to see if we can find some way to replicate and test it, but may take a while.

    – Ed

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