New Landing How can we help? Atelier Titles keep reverting back to how they were before editing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #216841
    louisecroft
    Member
    Post count: 21

    Hi,

    This may be a woocommerce question so apologies if it’s beyond your remit….

    I have been editing the titles of my products to make them shorter. They save fine and appear on the website fine after hitting refresh. But then very soon after (within a few minutes) revert back to the old titles. This is only true for some products sometimes, and other products other times, and all other changes remained changed (e.g. categories, tags, etc). This can happen several times to the same product, or only once – seems random!

    Any nuggets from you lovely geniuses??

    Thanks so much!
    Louise

    Attachments:
    You must be logged in to view attached files.
    #216904
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please contact WooCommerce support regarding your issue as I can’t see this being a theme issue. Let us know if they identify the problem

    – Kyle

    #232541
    larane
    Member
    Post count: 19

    Hi,

    did you work it out? I am dealing with the same issue…

    Thanks,
    Carolin

    #232544
    larane
    Member
    Post count: 19

    I guess it’s a Codecanyon woozone thing… 😉

    #232590
    louisecroft
    Member
    Post count: 21

    Hi, in the end I set WooCommerce to not update ‘titles’ any more.
    Woozone> Product Synchronisation > untick any boxes you don’t want to sync

    Hope it helps!

    #232596
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks @louisecroft

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register