New Landing How can we help? Themeforest Theme Support Pinpoint Thumbnails slider in posts preview doesn't work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Pinpoint
  • #12811
    laiacg
    Member
    Post count: 35

    The title is explicit, I can’t see the thumbnails slider in the posts previews, only the title, metadata and excerpt. I don’t know what I’m doing wrong, I’ve used this option other times without problems… Help please :S.

    #12933
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Do you mean when clicking to preview a post? Maybe not everything needed by the slider is loaded at that time – do you get this after publishing a post as well?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #13284
    laiacg
    Member
    Post count: 35

    Hello Cosmin,
    I’ve published the posts and I keep on having the same problem :/: post thumbnail galleries don’t load. In every entry configuration I’ve chosen slider as post thumbnail type and I’ve reduced images to 420 x 280 px, but they don’t appear…

    #15232
    Cosmin – SUPPORT
    Member
    Post count: 3851

    You don’t need to reduce the sizes; are you using the Post Thumbnail provided in our theme, or the Featured Image provided by WordPress? Or, perhaps, both?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #20469
    eriginalbooks
    Member
    Post count: 2

    I have the same problem.
    Here is an example (Related Articles / Articulos relacionados)
    http://eriginalcafe.net/alberto-gonzalez/ (Blanca Miosi don’t show any image)

    #20503
    Cosmin – SUPPORT
    Member
    Post count: 3851

    @eriginalbooks – replied in your personal thread 🙂

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

Viewing 6 posts - 1 through 6 (of 6 total)

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