Thumbnails not showing up

[mukeshitt]

Hi,

The thumbnails are not appearing on the portfolio or on the posts. Can you help me with it? The website is http://prostart.me/

Thank you.

[Melanie – SUPPORT]

Hi, I see them perfectly fine, can you please tell us which browser and OS you experience this on?

[mukeshitt]

Hi,

I removed them earlier. Please check now.

[mukeshitt]

It is here in case I need to remove them again http://i.imgur.com/4GXmsDg.png

[Tekguild]

Have you tried the suggestion from this thread:

http://support.swiftideas.net/forums/topic/recent-posts-thumbnail-issue/

[mukeshitt]

Hi,

I already did that. It did not help.

[Melanie – SUPPORT]

Hi!

I’d like to check the backend of your website to investigate, could you let me know your login details please?

Thanks and cheers!

[mukeshitt]

Do you want me to put the email and password here? It takes you guys two days to reply. Least you could do is specify an email id where I can send you the details.

Also, do you need access to my database or just the wordpress admin?

[Tekguild]

You can put your email and password in a reply and then tick the box below the text area that says ‘Set as private reply’ – that way only the forum admin(s) have access to it.

And you only need to give them your WordPress admin login details.

[Melanie – SUPPORT]

Exactly grokism

[mukeshitt]

This reply has been marked as private.

[Melanie – SUPPORT]

Your site doesn’t load for me, I’ll have to ask another support staff to check it out

[Tahir – SUPPORT]

Hi,

Did you modify any code in the theme files. I cannot see the images being outputted when i add a portfolio section in the page builder.

Let me know.

Thanks
Tahir

[mukeshitt]

No, I haven’t modified any theme files.

[Cosmin – SUPPORT]

Try to choose one option and stick with it. The Post Thumbnail option should work fine, but it may not, if the Featured Image is also set.

Regards,
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Cosmin – Support