New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Thumbnails have disappeared after update

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • January 20, 2015 at 9:11 am #142597
    JimRolighed
    Member
    Post count: 13

    Hi After I updated last time. I found that all of my thumbnails on my shop pages were missing, as you can see here. http://www.wasps.dk/nye-varer/

    I have tried regenerating thumbnails, but that did not fix it. Could you please help me solve this issue, I have tried everything that I can think of.

    January 20, 2015 at 10:29 am #142638
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you open wp-config.php and turn debug mode to TRUE, so we can see what errors show up

    – Kyle

    January 20, 2015 at 10:38 am #142645
    JimRolighed
    Member
    Post count: 13

    Hi Kyle,

    Thank you for looking into this. I have changed the debug mode to “true”.

    /jim

    January 20, 2015 at 10:45 am #142647
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This plugin is causing the issue: woocommerce-gateway-epay-dk

    – Kyle

    January 20, 2015 at 10:53 am #142650
    JimRolighed
    Member
    Post count: 13

    I have tried to deactivate the plugin, however, the thumbnails still does not show.

    /jim

    January 20, 2015 at 11:30 am #142660
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I will forward this to my colleague who will look into the issue further

    – Kyle

    January 20, 2015 at 12:06 pm #142671
    JimRolighed
    Member
    Post count: 13

    Thanks!

    /jim

    January 20, 2015 at 1:20 pm #142690
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail so i can check and resolve the issue.
    Thanks
    Mohammad

    January 20, 2015 at 1:26 pm #142693
    JimRolighed
    Member
    Post count: 13
    This reply has been marked as private.
    January 20, 2015 at 1:34 pm #142695
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please set debug false after that i can login easily.
    Thanks
    Mohammad

    January 20, 2015 at 1:37 pm #142696
    JimRolighed
    Member
    Post count: 13

    Excellent 🙂 it is done

    /jim

    January 20, 2015 at 2:17 pm #142712
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just resolve the issue so please check it now.
    Thanks
    Mohammad

    January 20, 2015 at 2:36 pm #142719
    JimRolighed
    Member
    Post count: 13

    That is perfect, what did you do?

    /jim

    January 20, 2015 at 4:22 pm #142764
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    There are some wrong code in child theme css so i changed it.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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