New Landing How can we help? Themeforest Theme Support Neighborhood Thumbnail gallery issue in carousel

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  • #207385
    3AZ1GnnkRkOcciOUQrAp
    Member
    Post count: 6

    Hi,

    Since one of your last updates we have issues with our thumbnail gallery on the product details page. All our images appear to have their source “undefined” which result in broken images for the thumbnails. The main image does seem to work. We saw that the new “light slider” is being used currently, which causes issues for us. We have removed the thumbs for now and put back the dot navigation you can see at: https://www.costumelimite.com/shop/uncategorized/attolini-suit-size-58-48r-u-s-super-150s/

    Any idea how we can get the thumbnail navigation back with working URLS?

    Thanks!

    Samu

    #207731
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Samu,

    Can you revert back to thumbs so we can take a look at the issue, do you have a development site to do this on? I don’t want to do this on your live site.

    Cheers,
    David.

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