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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Atelier
  • December 9, 2016 at 11:22 pm #306112
    3969120a
    Member
    Post count: 159

    SBP keeps changing edits, so editing in text mode. When I click Use Page Builder, I get:

    there’s nothing here yet,
    add something to get started

    and have to refresh page.

    needless to say, this really slows down construction time

    your help appreciated

    December 12, 2016 at 1:48 pm #306218
    David Martin – Support
    Moderator
    Post count: 20834

    What version of the theme do you have?

    What version of the Swift Framework plugin do you have?

    Please add a WP login for us to take a closer look.

    Thanks.

    December 19, 2016 at 4:33 am #307100
    3969120a
    Member
    Post count: 159
    This reply has been marked as private.
    December 19, 2016 at 3:37 pm #307188
    3969120a
    Member
    Post count: 159

    resolved. Thanks!

    December 19, 2016 at 3:52 pm #307191
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great.

    -Rui

    June 12, 2017 at 4:41 am #328026
    teddyden
    Member
    Post count: 195
    This reply has been marked as private.
    June 12, 2017 at 8:55 am #328037
    Toni94zh
    Member
    Post count: 5
    This reply has been marked as private.
    June 12, 2017 at 9:49 am #328045
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This was identified and a release prepared and sent out over Friday/Saturday.

    As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

    Thanks.

    June 12, 2017 at 10:15 am #328058
    Toni94zh
    Member
    Post count: 5
    This reply has been marked as private.
    June 12, 2017 at 5:06 pm #328195
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This was identified and a release prepared and sent out over Friday/Saturday. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

    As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

    There are two issues:

    1) Disappearing page builder content – resolved on Friday/Saturday with the latest updates.

    2) Formatting removed – not resolved, we are working on this now.

    Thanks.

    June 17, 2017 at 1:49 pm #329112
    3969120a
    Member
    Post count: 159

    looking forward to the fix…

    thx

    June 19, 2017 at 1:53 pm #329267
    David Martin – Support
    Moderator
    Post count: 20834

    It has been released.

    Thanks.

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