New Landing How can we help? Atelier ThemeForest update notification

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #322534
    wolfl
    Member
    Post count: 33

    I received a notification of an update to Atelier this morning, but again no updates available in the WP dashboard. When I download the ZIP from ThemeForest, the folder is called “Atelier_v2.4.34”, so I’m properly confused now!

    Is this ThemeForest getting mixed up, or is there another update?

    #322540
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That is the latest version( 2.4.34 )
    Can you go to the updates page and press the button “Check Again”?

    -Rui

    #322542
    wolfl
    Member
    Post count: 33

    Yes, I thought it was. I updated to that yesterday (using the method of switching from child theme to Atelier and back).

    But I already got the notification for version 2.4.34 two days ago, so I don’t understand why I got another one…

    #322545
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Well that’s the last one, try to activate the parent theme to see if the update notice goes away.
    If not, provide us admin access and the site url in a private reply so we can have a look.

    Thanks

    -Rui

    #322546
    wolfl
    Member
    Post count: 33

    It’s not an update notice in WordPress, it’s ThemeForest sending out an email saying that there is a new version. I’m not that bothered by it, but I thought you might want to know. TF doesn’t know if I have updated, they just send the emails when the author submits a new version, so there’s obviously something messed up at their end.

    #322559
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I understand, probably some error from their side.

    -Rui

    #322582
    filipecardigosoliveira
    Member
    Post count: 73

    Hi, is there a way of updating the theme through the WP back office?
    Otherwise what shall I do? Thanks

    #322760
    David Martin – Support
    Moderator
    Post count: 20834

    @filipecardigosoliveira – you can run the auto update from your WP Dashboard.

    Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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