New Landing How can we help? Atelier Theme Upload Error

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  • Posted in: Atelier
  • #167846
    GTS75
    Member
    Post count: 240

    I just purchased a new domain and am currently trying to upload this theme to my wordpress site. I received this error after it taking over a half hour to get to 16% installed. Should it always take this long to upload the theme? I know it’s a big file but I don’t remember any other themes taking so long. What could be causing this error? I’ve attached the screenshot.

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    #167852
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @GTS75

    Did you unzip the file you downloaded from ThemeForest? The file you should be uploading is named “atelier.zip” and is 8.7Mb

    Hope that helps.

    – Ed

    #167854
    GTS75
    Member
    Post count: 240

    haha yup! Was trying to upload the wrong thing. Thanks for the help.

    #167881
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem, happy to help!

    – Ed

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