New Landing › How can we help? › Atelier › Theme update not showing from wordpress theme dashboard

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Atelier
  • November 28, 2015 at 8:41 am #231947
    michaeljh
    Member
    Post count: 17

    I’m not seeing “Update Available” of the Atelier theme in my backend. How do I troubleshoot and fix this?

    November 30, 2015 at 4:51 pm #232202
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please add a WP login so I can take a look. The update checks every 3 hours, please clear your browser cache.

    Thanks.

    December 13, 2015 at 3:49 am #235113
    killermiller
    Member
    Post count: 8

    I’m also running 1.8.2 – and there’s no normal notification to update to the 1.8.6 – even though I’ve updated WordPress to 4.4 ???
    So I’m interested what the fix is….

    December 14, 2015 at 7:55 pm #235407
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    January 13, 2016 at 9:38 pm #240195
    qqilipp
    Member
    Post count: 14

    Sorry, I have the same Problem, can you help me too.
    Thank you
    Philipp

    January 14, 2016 at 9:49 am #240300
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The WP Updates service in up and running so you should not have this issue. Can you provide a login so I can check?

    – Kyle

    January 14, 2016 at 10:25 am #240311
    qqilipp
    Member
    Post count: 14
    This reply has been marked as private.
    January 14, 2016 at 10:26 am #240312
    qqilipp
    Member
    Post count: 14
    This reply has been marked as private.
    January 14, 2016 at 10:28 am #240313
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    And the link?

    – Kyle

    January 14, 2016 at 10:29 am #240315
    x-nilo
    Member
    Post count: 41

    Hi, I have the same problem. My version is 1.82 and I see no updates available…
    Can you help me too?

    Thanks!

    – Danilo

    January 14, 2016 at 10:32 am #240319
    x-nilo
    Member
    Post count: 41
    This reply has been marked as private.
    January 14, 2016 at 10:38 am #240321
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    @qqilipp says wrong password, please check


    @x-nilo     if you open your own topic I can provide the file via private reply

    – Kyle

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    Posted in: Atelier
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