New Landing How can we help? Themeforest Theme Support Neighborhood Theme update (missing sliders, fonts etc..) Help..

Viewing 9 posts - 1 through 9 (of 9 total)
  • #40541
    scottfrasercollection
    Member
    Post count: 17

    Hi.
    I updated to WP 3.8 and my site ran fine and has been for the last 2 weeks.

    I went to update the theme today and am now experiencing issue with;

    1. My home page (no image sliders) available on new update?
    2. Font and sizing on all title pages.
    3. Layout of products is jumbled and over-sized.

    This is really something that I need to sort out ASAP. There is a huge amount traffic set to hit my site in the next day or two (marketing etc…)

    Please can anyone help to get this problem sorted.

    http://www.scottfrasercollection.com

    #40567
    scottfrasercollection
    Member
    Post count: 17

    I feel all that may be needed is to upload a fresh theme update again, as it may have corrupted some how during the update (I dont know how to do that though..). PLEASE this is so important that I get this sorted as soon as possible. Any help would be greatly appreciated admin/support staff. Thanks again…
    S

    #40790
    markhuntley
    Member
    Post count: 18

    Did you find a solution to these problems?

    Thanks Mark

    #40836
    scottfrasercollection
    Member
    Post count: 17

    No I have not found a solution to all the problems. I am still missing sliders and there are a few bugs otherwise. Any help would be appreciated. Ed has been trying but I need to get this sorted ASAP. All the best and look forward to hearing.

    Thanks
    Scott

    #41283
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, so you are already talking to Ed about this?
    We need to keep things down to one thread/communication method per issue please.

    Cheers

    #41299
    markhuntley
    Member
    Post count: 18

    Thanks Melanie, I am still in the dark waiting for a response to all my questions.

    #41995
    Melanie – SUPPORT
    Member
    Post count: 11032

    So can you let me know if you are already talking to Ed about this?

    #42105
    markhuntley
    Member
    Post count: 18

    You replied to my thread thank Melanie, not sure if ScottFraseCollection is still having issues

    #42630
    Melanie – SUPPORT
    Member
    Post count: 11032

    Ah I see

Viewing 9 posts - 1 through 9 (of 9 total)

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