New Landing How can we help? Themeforest Theme Support Neighborhood Theme setting will not stay

Viewing 7 posts - 1 through 7 (of 7 total)
  • #32498
    pinkcat
    Member
    Post count: 11

    Hi,
    My neighborhood theme has just gone haywire.

    1. All theme settings have been restored to defaults (not by me) and when i try and change them back to what i want they return to defaults within a minute or two.
    2. It seems impossible for the customers to set up a customer account. After selecting to register they see a window for username and password, and then after completing it, it spits them out and nothing has happened, and they are not able to log in.

    Please Help – not having my settings is a disaster!

    I don’t know how to make this private so i can add the wordpress login details so you can have a look.

    Cheers,
    Catherine

    #32499
    pinkcat
    Member
    Post count: 11

    sorry – URL is http://www.snodger.com.au

    #32501
    pinkcat
    Member
    Post count: 11
    This reply has been marked as private.
    #33087
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey there,

    Just checking, and I’m able to save the settings fine here (I changed the header). Try clearing your browser cache/or try a different browser.

    Are you referring to the register within the checkout? If so, once they enter their details, they click continue and carry on with the checkout process.

    – Ed

    #33437
    pinkcat
    Member
    Post count: 11

    Hi,
    I solved the settings problem by deleting and reloading the theme. Previously the settings would only hold for a minute or two and then disappear (i suggest you didn’t wait long enough to notice the settings reverting).

    For the other problem regarding registering as a customer please see my post in http://support.swiftideas.net/forums/topic/default-settings-can-not-be-changed/ that is not yet solved.
    Cheers,
    Catherine

    #33979
    pinkcat
    Member
    Post count: 11
    This reply has been marked as private.
    #34492
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @pinkcat – please update to v1.4, this should be fixed.

    Hope that helps.

    – Ed

Viewing 7 posts - 1 through 7 (of 7 total)

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