New Landing How can we help? Themeforest Theme Support Flexform Theme potentially unsafe

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  • Posted in: Flexform
  • #36686
    ADICT_AR
    Member

    Dear Sirs,
    Some months ago, we bought the Flexform – Retina Responsive Multi-Purpose Theme by
    SwiftIdeas so we use it to build our website http://www.adict-ar.es
    We cannot publish in Facebook any content from our website at it looks the content is blocked. We
    contacted Facebook several times with no answer and our hosting services company told us that
    this wordpress theme looks blocked as illicit.

    In addition, McAffee Scan Plus is also detecting our website as potentially unsafe.

    We would very much appreciate if you could check this incidence and come back to us with any
    solution we could implement in order to unblock our website.

    Thank you in advance.

    #37576
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    The theme has nothing in it that would affect sharing your pages to Facebook. If it were, it wouldn’t be up for sale on ThemeForest (it would be rejected at review), and you would not be the first to report this.

    Unfortunately, out of thousands of people using it, you’re the first to report this kind of issue. My suggestion is that you check your hosting account (it might have been hacked), or look for a better web host.

    Actually, taking another look at your web hosts reply, I would suggest definitely start looking for a better host – they have no idea what they’re talking about when they’re making that remark regarding the theme and are instead passing the blame just to quickly get rid of your questions…

    Regards,

    ————————————————————————————————————

    Cosmin – Support

Viewing 2 posts - 1 through 2 (of 2 total)

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