New Landing › How can we help? › Cardinal › Theme permissions issue (Are you sure you want to do this?)

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    Posted in: Cardinal
  • December 17, 2014 at 3:52 am #136127
    zorrobyte
    Member
    Post count: 7

    Having an issue installing a fresh copy of the Cardinal theme from themeforest. I’m able to FTP the theme manually but updates never work.

    I’ve tried recursively setting the permissions to 755 with no luck.

    Where can I download a working theme browser installable copy of Cardinal?

    December 17, 2014 at 3:55 am #136129
    zorrobyte
    Member
    Post count: 7

    For additional information I have tried completely reinstalling wordpress, reinstalling my VPS, downloading and archiving a new copy from the updates folder (as updates fail).

    December 17, 2014 at 5:35 am #136157
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The best solution I have found to automatic update issues like this is fixing the ownership/permissions on the upgrade folder.Please delete the upgrade folder in wp-content. Recreate the folder and reset permissions to 777. If it still dont work then drop your email here to send latest version of theme.

    Thanks
    Mohammad

    December 17, 2014 at 3:49 pm #136339
    zorrobyte
    Member
    Post count: 7
    This reply has been marked as private.
    December 17, 2014 at 3:57 pm #136346
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have just sent it so please check your inbox.
    Thanks
    Mohammad

    December 17, 2014 at 4:05 pm #136355
    zorrobyte
    Member
    Post count: 7

    I solved the issue. For anyone having this problem with any theme including Cardinal, please set in your php.ini:

    max_execution_time = 120
    max_input_time = 120
    memory_limit = 64M
    But also increase the
    ; Maximum size of POST data that PHP will accept.
    post_max_size = 10M

    ; Maximum allowed size for uploaded files.
    upload_max_filesize = 10M

    to a value larger than your theme file.

    December 17, 2014 at 4:13 pm #136361
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue. Great! thanks to share the solution.
    Thanks
    Mohammad

    January 10, 2015 at 5:37 pm #140575
    markfordham
    Member
    Post count: 57

    Hey guys, I seem to have a similar issue I think. I am unable to upload the zip theme file in wordpress. It just hangs at 2%. When I upload the theme folder through ftp I get a message in wordpress saying that the ‘stylesheet is unreadable’. I have checked the files in my hosting account and the permissions are different to the other theme folders. The folders have permissions of 705 and the files 000. Other themes have permissions of 755 and 644. I attempted to change the permissions but there are so many to change it would take ages. I am not sure what to do. I have contacted my hosting company about it as well. My upload limit is 8mb so is that why I cant upload the zip file through wordpress as it is about 9.9mb? Is max upload 8mb standard though? I am not sure if this has any affect on the permissions though. Any help would be much appreciated. I am currently running Dante and want to update to cardinal.

    Cheers

    Mark

    January 10, 2015 at 6:22 pm #140576
    markfordham
    Member
    Post count: 57

    No worries, I spoke to hosting account and they have changed the permissions of the files. Not sure why they were wrong. Cheers guys.

    January 12, 2015 at 6:59 am #140763
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Its ok. I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

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