Theme options look poor

[krejent]

Hi,
I just have purchased the theme, but I think something went wrong – see attached pic. I think I dodn’t get “Broken theme and/or stylesheets missing” error, that is why I write here.

[Cosmin – SUPPORT]

Hi,

Try disabling your plugins one at a time and test after each disable to see which one did it – most likely it’s a plugin conflict.

Regards,
————————————————————————————————————

Cosmin – Support

[krejent]

I do not have any other plugins that those you get from initial WP instalation – how come that would be a cause?

[Ben – SUPPORT]

Something seems really wrong then, could you try a complete clean install?

Thanks
Ben

[krejent]

Hi Ben,
I have tried that twice already :/
Any chance you have different idea?

thanks
Kamil

[Melanie – SUPPORT]

Hi!

We need to check the backend of your website, could you let me know your login details please?

Thanks and cheers!

[konkord91]

Hi,
I have same problem 🙁

Sorry, I found this topic by search.
I have same problem with theme options but in Neighborhood.

[konkord91]

This reply has been marked as private.

[krejent]

well, I have switched to Avada for the time being, as I am running short of time, but if you will find the cause with konkord91 website, I will try to apply the solution at mine and get back to your theme maybe

[konkord91]

No ideas?

[konkord91]

Maybe the problem is in redux framework?
When I pay for something, I want to be able to use it normally. For now, I can’t even change the logo and the rest is very difficult to use.
Can u reply anything?

[konkord91]

Thanks, for no responding 🙁
My hosting PHP info:
http://home.pl/files/phpinfo.php

[Melanie – SUPPORT]

Hey, a little something about our forum:
We work from oldest reply to latest reply, so if you keep your thread busy before we get to look at it, you will be pushed back at the end of our to-do list.

Can you switch your login details on so we can check it out please? Thanks!

[konkord91]

Sorry. I’m always impatient.
You can log in now 🙂

[Swift Ideas – Ed]

@konkord91 – Can you try editing /includes/options/defaults.php line 13 from:

define('Redux_OPTIONS_URL', site_url(str_replace($fslashed_abs, '', $fslashed_dir)));

to

define('Redux_OPTIONS_URL', get_template_directory_uri().'/includes/options/');

– Ed