New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Theme not displaying product title on product pages

Viewing 9 posts - 1 through 9 (of 9 total)
  • Back to forum
    Posted in: Neighborhood
  • November 13, 2014 at 3:04 am #127843
    lmathers
    Member
    Post count: 10

    I’ve previously had this problem. It went away but then came back.

    The page title is not displaying on the product page and the sidebar is screwed up.

    Note that the page title is displaying properly on other pages.

    Attachments:
    You must be logged in to view attached files.
    November 13, 2014 at 5:38 am #127857
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Page title looks perfect at this page now http://dare2tri.com/sbtc/shop/sbtc-mens-compression-cycle-bib/. Please check after the clear cache of browser.

    Thanks
    Mohammad

    November 13, 2014 at 7:50 am #127880
    lmathers
    Member
    Post count: 10

    It only happens when a user is logged in to their account.

    Can you log in with the details provided and check again?

    Thank you!

    November 13, 2014 at 8:14 am #127891
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin conflict. Please deactivate all plugin except Breadcrumb and woocommerce.
    Thanks
    Mohammad

    November 13, 2014 at 8:34 am #127899
    lmathers
    Member
    Post count: 10

    It’s a “live” website / shop.

    I can’t deactivate plugins and have the shop offline.

    November 13, 2014 at 8:58 am #127904
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you shortly.

    Thanks
    Mohammad

    November 13, 2014 at 3:53 pm #128090
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @lmathers

    This can only be down to some kind of customisation, as we’ve tested here and it works 100% – you can also check on the demo. There is no code in the standard theme that would hide the heading when logged in.

    – Ed

    November 17, 2014 at 1:35 am #128652
    lmathers
    Member
    Post count: 10

    Hi Ed,

    It’s a standard installation. There has been no customisation.

    Are you able to log in and have a look? It’s an annoying problem that makes the template look worse than it should.

    Cheers,

    Lee

    November 17, 2014 at 12:41 pm #128778
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Do you have any plugins installed other than the ones used for the theme?

    – Kyle

  • Back to forum
    Posted in: Neighborhood
Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register