New Landing › How can we help? › Atelier › Theme has gone blank

Viewing 8 posts - 1 through 8 (of 8 total)
  • Back to forum
    Posted in: Atelier
  • March 10, 2017 at 12:10 pm #316758
    ibt
    Member
    Post count: 29

    The site suddenly just display empty pages. Everything looks normal in the admin panel. It works (sort of) with a standard theme.

    March 10, 2017 at 12:20 pm #316763
    David Martin – Support
    Moderator
    Post count: 20834

    Your server is responding with a 500 error:

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    March 10, 2017 at 12:33 pm #316765
    ibt
    Member
    Post count: 29

    Did that, but the site is still blank

    March 10, 2017 at 12:44 pm #316767
    David Martin – Support
    Moderator
    Post count: 20834

    Can you enable WordPress error reporting. In wp-config.php add:

    define('WP_DEBUG', false);

    March 10, 2017 at 12:58 pm #316770
    ibt
    Member
    Post count: 29

    done that

    March 10, 2017 at 1:16 pm #316776
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add your FTP details?

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    Thanks.

    March 10, 2017 at 1:34 pm #316783
    ibt
    Member
    Post count: 29
    This reply has been marked as private.
    March 13, 2017 at 12:14 pm #316977
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please contact WPML support and report this issue: https://wpml.org/forums/forum/english-support/

    Thanks.

  • Back to forum
    Posted in: Atelier
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.