New Landing › How can we help? › Themeforest Theme Support › Dante › Theme fails to activate properly on WPEngine hosting

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    Posted in: Dante
  • November 23, 2013 at 6:50 pm #33001
    craighome
    Member
    Post count: 10

    Hi,

    Looks an amazing theme purchased today and loaded the dante.zip main theme file (expanded from themeforest package) to WPEngine. Theme installs successfully but on Activate site ends up blank and have to restore previous backup.

    Unsure what could be the problem, WPEngine is pretty good hosting and never seen this problem before with a theme. Happy to provide any info or admin logins privately to get this sorted.

    Many thanks

    Craig

    November 23, 2013 at 7:21 pm #33004
    craighome
    Member
    Post count: 10

    Seemed to be a conflict with the previous theme, Avada – deactivated their shortcode plugin and all seems well on install now I think

    November 23, 2013 at 8:43 pm #33012
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Craig,

    Glad you got it sorted – it definitely wouldn’t have been WPEngine. We use them for our demos sites, absolutely fantastic host.

    If you have any other questions, let us know.

    Thanks,

    – Ed

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Dante - Responsive Multi-Purpose WordPress Theme
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