New Landing How can we help? Themeforest Theme Support Dante Theme conflicts with Woocommerce Booking

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Dante
  • #272946
    brandshout
    Member
    Post count: 7

    Hi,

    I am trying to create a booking product with Woocommerce Bookings but unfortunately there is an issue when adding cost.
    See this screenshot to see the issue: http://screencast.com/t/yFEDTgZY9rnG

    I am pretty sure that it is your theme that is causing the issue as I checked plugins 1 by 1. Also I change the theme to a wordpress default theme and Woocommerce Bookings work with no error.

    Can you please check and give me a hand on how to fix this.
    Also the plugin developer verifies that the issue is with the theme.

    I allow you to login and check my dev site.

    #273181
    David Martin – Support
    Moderator
    Post count: 20834

    Please privately add your FTP details.

    You will need to install and activate your Dante child theme before doing so.

    Thanks.

    #273357
    brandshout
    Member
    Post count: 7
    This reply has been marked as private.
    #273407
    David Martin – Support
    Moderator
    Post count: 20834

    Assuming your child theme is active, everything should now be working.

    Thanks.

    #273415
    brandshout
    Member
    Post count: 7

    Hi,

    Unfortunately nothing is being solved.

    Please check the image I attached, the issue in adding cost is still there.

    Thanks,

    Attachments:
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    #273421
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That could be a cache issue, can you clear your browser cache to get the new JS file?

    I would login however I cannot access your site:

    Thanks.

    #273436
    brandshout
    Member
    Post count: 7
    This reply has been marked as private.
    #273442
    David Martin – Support
    Moderator
    Post count: 20834

    Ah, your server is blocking the file loading:

    Can you please contact your host and report that, it should not be happening on your server.

    Thanks.

    #273655
    brandshout
    Member
    Post count: 7
    This reply has been marked as private.
    #273732
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
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