New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Theme Breaking

Viewing 9 posts - 1 through 9 (of 9 total)
  • Back to forum
    Posted in: Neighborhood
  • December 17, 2014 at 3:03 pm #136323
    zen965
    Member
    Post count: 9

    Upon translating the theme, parts of the website do not work at all, (for example clicking on one of the products from the shop breaks the website)

    When I am logged in there is a different layout on the homepage then when I am not, this is really strange. When not logged in there is a revslider, when logged in there is no revslider and the updated version of the page (the good one) (so I am the only one who sees the good page)

    Pictures from imgur
    http://imgur.com/TCI4F7c,7Fjg9NX#0 (with slider logged out, other diferences on the page)

    http://imgur.com/TCI4F7c,7Fjg9NX#0

    View post on imgur.com

    Advices?

    December 18, 2014 at 3:25 pm #136593
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s odd, this is what I see (logged out)

    http://d.pr/i/1euqj/3OEFEm7Q and http://d.pr/i/10Nie/4zhjd1gX

    Is this correct?

    – Kyle

    December 18, 2014 at 11:20 pm #136657
    zen965
    Member
    Post count: 9

    I managed to trace the problem to the cache plugin, every time it’s off it displays the last page that he had on, it is a little bit strange

    December 19, 2014 at 5:20 am #136682
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please delete all cache that is created by cache plugin. Deactivate and activate plugin again. Hope that should resolve the issue.
    Thanks
    Mohammad

    December 19, 2014 at 4:42 pm #136821
    zen965
    Member
    Post count: 9

    Hello Mohammad!

    It did help with the problem! Thank you! But as soon as I get the page translated, when you try to get to a product page, you get this:

    This webpage has a redirect loop

    and the thing is if you change the url from:

    http://kanka-design.dk/produkt/engel/

    to

    http://kanka-design.dk/product/engel/

    It works just fine. What do you think about this?

    Thank you for the great support! You guys are awesome!

    December 19, 2014 at 4:44 pm #136823
    zen965
    Member
    Post count: 9

    To be more clear if you are in the shop it gets and you click on the product that you want to see, you get to

    http://kanka-design.dk/produkt/engel/

    which is not working(this happened after translating part of the theme)

    Any sollutions guys?

    December 19, 2014 at 5:30 pm #136840
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please change permalinks settings to default and again change back it. It will flush the rule. Now check and let me know your feedback.
    Thanks
    Mohammad

    December 19, 2014 at 7:08 pm #136884
    zen965
    Member
    Post count: 9
    This reply has been marked as private.
    December 20, 2014 at 6:06 am #136928
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

  • Back to forum
    Posted in: Neighborhood
Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register