The website is crashing the Nokia Lumia browsers. – swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 2 replies, 3 voices, and was last updated 9 years by Swift Ideas – Ed.

Viewing 3 posts - 1 through 3 (of 3 total)

Back to forum

Posted in: Atelier
April 29, 2015 at 4:46 pm #170179

SiddharthBouddha
Member

Post count: 14

Hi Team,

When i am opening the site in any of Nokia Lumia smartphones, the site is causing the browser to crash, i have tried on 3-4 mobiles, please help.

Thanks,
Siddharth

April 29, 2015 at 6:33 pm #170221

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Your site didn’t respond also when it’s opened in a desktop.
It seems it’s running out of memory.

Try to increase your WordPress memory by editing the file wp-config.php
try to set it at 128mb or 256mb maximum.

Here some documentation:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Check in your server logs for further information(if necessary contact the hosting company)

-Rui

May 17, 2015 at 10:18 am #175624

Swift Ideas – Ed
Keymaster

Post count: 15264

Hey there!

Just wanted to let you know the we have found the source of the IE11 crash, and it is now fixed on our demo, and will be included in the theme update this week.

Thanks,

– Ed
Back to forum

Posted in: Atelier

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items

Login and Registration Log in · Register