New Landing › How can we help? › Themeforest Theme Support › Neighborhood › The struggle! dilemma

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • April 11, 2014 at 12:00 pm #66312
    [email protected]
    Member
    Post count: 39

    Hello,

    I’ve been battling for about a week now, and It seems I’m stuck between two walls.

    The Dilemma:
    I have downgraded from latest theme update to 1.6 in order to get the look I wanted for the way the products show. (Ed gave me the proper files). – This is good.

    BUT… then I noticed a bug that is potentially a deal breaker, since it will affect sales.
    The bug consists of the Provinces not displaying in the drop-down on the checkout page.
    This is a bug that was fixed in 1.68 (Ed) but in 1.68 the frame of the thumbnails does not respect the thumbnail height, thus being useless for me.

    Now, I need a fix for either the Provinces or the “new” way the frames cut the height of the images.
    Please Help!

    April 11, 2014 at 1:42 pm #66363
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

    Could you tell me your website URL please? You can do so by typing it into a reply.

    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    April 12, 2014 at 1:28 pm #66536
    [email protected]
    Member
    Post count: 39
    This reply has been marked as private.
    April 15, 2014 at 10:57 am #67217
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I will forward this to the developer to see if he can provide you with the fix for the Provinces

    – Kyle

    April 15, 2014 at 7:23 pm #67438
    [email protected]
    Member
    Post count: 39

    Hey Kyle thanks.

    I believe I tracked down the issue in /checkout/review-order.php

    I just need to know where to change what. I’m going to continue to dabble and try to find a solution while I wait for your response.

    Thanks.

    April 17, 2014 at 12:38 pm #68019
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Just logged in and fixed the issue for you, just needed some custom css 🙂

    – Ed

    April 17, 2014 at 12:42 pm #68022
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Ed

    April 17, 2014 at 2:38 pm #68085
    [email protected]
    Member
    Post count: 39

    Omg thank you so much!!

    I was looking for a php fix to it hahaha.
    It would be nice if you could post the custom CSS excerpt on here, in case someone runs into the same issue, they won’t need to contact you.

    Thank you x10000!
    Have a great day!

    April 17, 2014 at 2:57 pm #68094
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great 🙂 Glad it worked

    – Kyle

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    Posted in: Neighborhood
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