New Landing › How can we help? › Themeforest Theme Support › Neighborhood › The price is bug

Viewing 15 posts - 1 through 15 (of 16 total)
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    Posted in: Neighborhood
  • December 13, 2015 at 1:52 pm #235124
    Mairena
    Member
    Post count: 66

    Hi,

    The price on my website appears a maximum price that does not exist, I haven’t any product with this price. This happen in the ‘shop’ but if you go tag product the price appear well.

    How I can fix it?

    Regards!

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    December 14, 2015 at 3:39 pm #235282
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve it.
    Thanks
    Mohammad

    December 14, 2015 at 6:45 pm #235376
    Mairena
    Member
    Post count: 66
    This reply has been marked as private.
    December 15, 2015 at 11:48 am #235535
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your website is not loading to me.
    Thanks
    Mohammad

    December 15, 2015 at 3:14 pm #235584
    Mairena
    Member
    Post count: 66

    Hello,

    Sometimes my hosting disabled IP, let me you IP Public to unlock.

    Regards!

    December 15, 2015 at 3:34 pm #235587
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My ip is 59.90.179.70.
    Thanks
    Mohammad

    December 15, 2015 at 3:48 pm #235593
    Mairena
    Member
    Post count: 66

    Hi

    Done. Now you should see the page.

    Regards!

    December 16, 2015 at 3:06 am #235736
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your website is still not loading for me.
    Thanks
    Mohammad

    December 16, 2015 at 11:28 am #235840
    Mairena
    Member
    Post count: 66

    Hello,

    mmmmm my hosting said me

    Dec 15 11:52:45 cp139 lfd[870650]: Incoming IP 59.90.179.70 temporary block removed

    You have been locked but yesterday was removed the block

    December 16, 2015 at 11:38 am #235845
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    December 16, 2015 at 12:38 pm #235866
    Mairena
    Member
    Post count: 66

    Hi,

    It is as you say david, if the IP is in different country of spain my hosting ban the access ^^U Normally if you IP are banned you can not see the page

    Mohammad say me if you can see the page and you currently IP (in the case you have a dynamic IP) to talk with my hosting and give you access. Sorry guys for the inconvenience, I didn’t know it this security firewall -.-U

    Regards

    December 17, 2015 at 2:42 pm #236223
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please ask your hosting to open up access for http://charissewilliamsbcn.com/wp-admin.

    Thanks.

    December 23, 2015 at 6:19 pm #237273
    Mairena
    Member
    Post count: 66
    This reply has been marked as private.
    December 28, 2015 at 7:01 pm #237434
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Tried accessing your site, but getting a redirect loop error – please check this.

    – Ed

    December 29, 2015 at 12:23 pm #237514
    Mairena
    Member
    Post count: 66

    Hello

    I’ve been talking to my hosting and they have tested with IP UK, and works well.

    Try again and hope it works, sorry for the inconvenience.

    Regards!

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    Posted in: Neighborhood
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